Support

MegaPath Non Technical Credit Request

For technical issues please use the SLA Claim Form found at http://www.megapath.com/support/sla.cfm. This form is for non-technical issues to properly route your request to the appropriate group.

  • Complete the Customer and Service Account information
  • Give a detailed explanation as to the reason you are requesting this credit.
  • Select the appropriate category for the credit being requested.
Authorized Requestor's Contact Information
First Name: *   Last Name: *
Contact Phone: *   Email *
Service Account Information
Account Number: *   Company: *
First Name: *   Last Name: *
Address 1: *   Address 2:
City: *   State: *
Postal Code: *   Phone: *
Credit Request Description
Reason you are requesting this credit to your MegaPath service:*
 
Select the appropriate category for the credit being requested:*
 

Cancellation not processed timely
Incorrect Pricing
Promotional pricing/discount not applied
Issue with early termination fee
Router was returned and shouldn't be billed
 
  * Required Fields

CALL US: 800-890-5231 to speak to one of our Business Consultants today.